Rent Free Weeks

If you pay your rent weekly we work out how much you have to pay over 48 weeks. 

This means there are four weeks where you don’t have to pay as long as your rent account is clear. If you pay your rent by direct debit or standing order, we will work out 48 weeks rent and divide the amount over 52 weeks so that you make either 12 monthly payments or 26 fortnightly payments.

There are two rent free weeks at Christmas and two at the end of March. March 2022 dates are W/C 21st & 28th March 2022

Our Income Team are here to help


Please get in touch with us on 0300 303 9848, we are here to help with all money concerns and questions. You can read about our support teams and what they offer, click HERE 

Worried about paying your rent?

We have a responsibility to manage the income we get from your rent responsibly and effectively so that we can maintain your homes and provide support services to you. The rent we collect is used to pay for the cost of managing and repairing your home together with cyclical tests such as gas servicing and major home improvements. We also provide a range of additional services, such as teams that can help you with money concerns, helping to find work, and keeping open spaces clean and tidy.

We understand that managing your rent and other outgoings can be difficult sometimes. If you are worried and are struggling to pay your rent, we want to help, so please get in touch as soon as possible.

Call us on 0300 303 9848 and ask to speak to the Income Management Team or email us at

The team offer personalised advice and support, everyone's circumstances are different. Contacting us is the first step to alleviating any money worries. We are committed to giving you the advice and practical support you need to pay your rent. We also have a Money Matters Team who can help you with debts, budgets and benefits advice, they are experts and there to help you.