Safeguarding and Domestic Abuse

We take the welfare of our customers very seriously and will work in partnership with the local services to help safeguard adults at risk and children from abuse, neglect or other harm. 

Do not hesitate to contact the police if you feel someone is at immediate risk of serious harm.

There are ways in which you can report concerns and potentially make a difference to your own or another person's welfare by visiting our domestic abuse and/or safeguarding pages.

If you are worried about yourself or someone else and are unsure about who to contact please do reach out to us on 0300 303 9848 or email safeguarding@wvht.co.uk and we will advise you were we can.

For information about safeguarding adults and children visit here.

For information about domestic abuse visit here.

Domestic abuse and safeguarding helplines

Helplines to contact for help 

Domestic abuse:

Are you worried about your partner, an ex or a family members behaviour towards you? Or are you worried about someone in an abusive relationship?

In an emergency call 999, as incidents occur. If you cannot speak, tap 55 when the 999 call connects.

National 24-hour Domestic Violence Helpline - 0808 2000247.

Men's Advice Line  - 0808 8010327.

Cheshire West Domestic Abuse Intervention & Prevention Helpline  - 0300 123 7047 option 2.

Cheshire East Domestic Abuse Hub - 0300 123 5101 or text 07771 941 464.

Warrington Domestic Abuse Support - 01925 243359.

Adults:

If you have care & support needs, require an occupational therapy assessment, are an adult or are worried about an adult who is at risk/is being harmed or abused:

In an emergency call 999, as incidents occur.

Cheshire West Community Access Team  03001237034 out of hours emergency duty team call 01244 977 277.

Cheshire East Adults Teams  0300 123 5010 out of hours emergency duty team call.

Warrington Areas  01925 443322 or out of hours call 01925 444400.

Children:

For support with family life or where you have safeguarding concerns for a child or children.

In an emergency call 999, as incidents occur.

CWAC Integrated Access and Referral Team (IART) - 0300 123 7047 option 1 or out of hours call 01244 977 277.

Cheshire East Consultation Service  - 0300 123 5012 option 3 or out of hours call 0300 123 5022.

Warrington Areas -  01925 443322 or out of hours call 01925 444400.

Childline (Under 18s) -  0800 1111.

NSPCC  - 0808 8005000