A-Z of Policies
Policies relating to our services can be found here;
- Adaptation policy
- Anti-Fraud and Bribery Policy
- Anti-Social Behaviour Policy
- Asbestos
- Commercial Property Management
- Corporate Debt Policy
- Corporate Social Responsibility Statement
- Compensation and Redress Policy
- Complaints Policy
- Customer Voice & Influence Policy
- Damp Mould Condensation Safety Policy
- Disrepair
- Domestic Abuse Policy
- Equity, Diversity & Inclusion Policy
- Electrical Safety Policy
- Empty Homes
- Empty Homes Standard
- Fire Safety Policy
- Gas and Heating Safety Policy
- Good Neighbourhood Management Policy
- Health Safety Policy
- Internal Communal Areas
- Lettings Policy
- Lifts and Lifting Equipment Policy
- Local Lettings Policy for Oathills Lea
- Management of Leasehold Flats Policy
- Mutual Exchange
- Open Space and External Communal Areas
- Personal Electric Transport Device Policy
- Pet Policy
- Property Compliance Framework
- Reasonable adjustments
- Recharge Policy
- Rechargeable Repair Policy
- Recruitment and Selection Policy
- Rehousing policy
- Rent and Service Charge Policy
- Rent to Buy Policy
- Repairs and Maintenance Policy
- Safeguarding Children and Adult's at Risk Policy
- Shared Ownership Policy
- Shared Ownership - Surplus Income Policy
- Shared Ownership Lease Extension Policy
- Shared Ownership - First Come First Served Policy
- Tenancy Changes Policy
- Tenancy Policy
- Tenancy Anti-Fraud Policy
- Tree and Hedge Policy
- Unacceptable Property Condition Policy
- Volunteer
- Vulnerability policy
- Water Hygiene Policy
- Whistleblowing Policy