A-Z of Policies
As we begin to resume some of our services, we want to assure customers we are complying with all aspects of Government guidance relating to the risk of COVID-19.
Some of our policies have recently been adapted in light of COVID-19. Our policies can be found here.
- Adaptations Interim Covid 19
- Tenancy Anti Fraud Interim Covid 19
- ASB Policy
- Asbestos Policy
- Corporate Debt
- Customer Engagement
- Customer Complaints Policy
- Direct Lettings Policy
- Domestic Abuse
- Electrical Safety Policy.
- Empty Homes Policy Interim Policy
- Equality Diversity Policy
- Fire Safety Policy.
- Gas & Heating Safety Policy
- Health & Safety Policy
- Internal Communal Areas Interim Covid 19
- Lifts and Lifting Equip Policy
- Mobility Scooter Storage
- Mutual-Exchange
- Property Compliance Framework.
- Repairs and Maintenance Interim Covid 19
- Rent and Service Charge Policy 2020
- Recharges
- Open Space Interim Covid 19
- Safeguarding Children and Vulnerable Adults
- Shared Ownership
- Tenancy Changes
- Tenancy
- Tenancy Anti Fraud Policy
- Tree Interim Covid 19
- Unacceptable Property Condition
- Volunteering
- Water Hygiene Policy.
- Whistleblowing