A-Z of Policies
As we begin to resume some of our services, we want to assure customers we are complying with all aspects of Government guidance relating to the risk of COVID-19.
Some of our policies have recently been adapted in light of COVID-19. Our policies can be found here.
- Adaptations Interim Covid 19
- Allocations & Direct Lettings Interim Covid 19
- Tenancy Anti Fraud Interim Covid 19
- ASB Policy .
- Asbestos
- Corporate Debt
- Customer Engagement
- Customer Complaints Policy
- Domestic Abuse
- Electrical Safety
- Empty Homes Policy Interim Covid 19
- Equality & Diversity
- Fire Safety
- Gas and Heating Safety
- Health & Safety
- Internal Communal Areas Interim Covid 19
- Repairs and Maintenance Interim Covid 19
- Rent and Service Charge Policy 2020
- Mobility Scooter Storage
- Mutual-Exchange
- Open Space Interim Covid 19
- Recharges
- Safeguarding Children and Vulnerable Adults
- Shared Ownership
- Tenancy Changes
- Tenancy
- Tenancy-Anti-Fraud Interim Covid 19
- Tree Interim Covid 19
- Unacceptable Property Condition Interim Covid 19
- Volunteering
- Water Hygiene
- Whistleblowing