Get in Touch

To reach all of our teams, including emergency repairs, call us on 0300 303 9848

As part of our commitment to providing the best possible service to our customers, we record all incoming and outgoing calls. This helps us to identify ways that we can provide a better service to you.

Contact Us

Note: Questions marked by * are mandatory


Opening Hours:
Head Office (Gadbrook Park)  8:30am - 5:00pm

My Account - Your Rent & Repairs online

Our online My Account is now available. If you don't want the hassle of calling us, then you're in luck! 

With My Account you will be able to;

  • Pay your rent online

  • Diagnose a repair

  • Report (& change) and repair*

  • update your contact details 

  • View your tenancies 

  • Make Ad-hoc payments 

My Account is available on your phone (via app and google play stores) and PC, meaning you can pay rent and report repairs, wherever and whenever you need to. 

To create a My Account, click here (this link will take you to the My Account sign up page).

*non emergencies only

Contact Us

Head Office

Gadbrook Point
Rudheath Way
Northwich
CW9 7LL