Our Neighbourhood Housing Teams

Our Neighbourhood Housing Team is here to help you with early support for tenancy and neighbour issues, aiming to resolve things quickly without formal action. You’ll see them out and about in your communities.

We also have our Safer Neighbourhoods Team. This team focus on more serious tenancy breaches and high-risk, criminal Anti-Social Behaviour (ASB) that requires legal enforcement action. The team also lead on investigating and tackling tenancy fraud in our communities.

What do the Neighbourhood Housing Teams do?

We have two Housing teams to best tackle your tenancy questions and issues. By having two teams, you receive a more personalised and effective service based on the type and severity of your issue. We focus our resources and skills in the right areas to you, our customers. 

This means:

  • Customers dealing with neighbourhood or tenancy concerns where there is no criminal behaviour or immediate threat, will receive practical, early support from the Neighbourhood Housing Team who will have more time to spend working on proactive, restorative preventative solutions with you.
  • Customers facing serious Anti-Social Behaviour will receive specialist support from the Safer Neighbourhoods Team who will be able to focus on swift and appropriate legal remedies to keep you and our communities safe.    

You can call our Neighbourhood Housing Team on 0300 303 9848 Option 3. Or email neighbourhoods@wvht.co.uk 

Meet your Neighbourhood Housing team

Meet your Neighbourhood Housing team

Below are the contact details and areas each officer covers. 

Andrea Dixon, 0300 303 9848,  neighbourhoods@wvht.co.uk 
Andrea covers: Acton Bridge, Allostock, Alsager, Anderton, Arclid, Byley, Davenham, Dutton, Greenbank, Greville, Hartford, Kingsway, Lach Dennis, Latchford, Lostock, Middlewich, Moulton, Nether Peover, Poulton-with-Fearnhead, Wharton Gardens (Winsford). 

Jayne Turner, 0300 303 9848,  neighbourshoods@wvht.co.uk
Jayne covers: Alvanley, Antrobus, Aston, Comberbach, Crowton, Delamere, Frodsham, Great Budworth, Hatton, Helsby, Kingsley, Little Leigh, Manley, Marston, Norley, Sproston, Sutton Weaver, Whitley, Wilmslow

Daniel Larkin, 0300 303 9848,  neighbourhoods@wvht.co.uk
Daniel covers: Bunbury, Cotebrook, Danefields, Dene Estate (Winsford), Little Budworth, Marton, Oakmere, Over Estate (Winsford), Rushton, Saughall, Stanthorne, Tattenhall, Utkinton, Wardle, Wimboldsley, Wincham

Suzanne Buckley, 0300 303 9848, neighbourhoods@wvht.co.uk
Suzanne covers: Castle (Northwich), Chelford, Weaverham, Winnington

Lena Nilsen, 0300 303 9848,  neighbourhoods@wvht.co.uk
Lena covers: Beeston, Crook Lane (Winsford), Greenfields Park (Winsford), Huntington, Tarporley, Upton by Chester, Woodford Lane (Winsford)

Zosia Cook, 0300 303 9848,  neighbourhoods@wvht.co.uk
Zosia covers: Bakers Lane, Cuddington, Darnhall, Grange (Winsford), Meadowbank (Northwich), Robinson Lane (Warrington), Tytherington, Winterley

Leanne Conn, 0300 303 9848, neighbourhoods@wvht.co.uk
Leanne covers: Rudheath