Someone is in immediate danger

If you think someone if in immediate danger, please call 999. 

If you cannot speak during a 999 call, tap 55 when prompted.

Safeguarding and Domestic Abuse

We take the welfare of our customers very seriously and will work in partnership with the local services to help safeguard adults at risk and children from abuse, neglect or other harm. 

Do not hesitate to contact the police if you feel someone is at immediate risk of serious harm.

Below you will find information about reporting safeguarding concerns. 

Questions about Safeguarding

What should I do if I'm worried about myself or someone else and aren’t sure who to contact?

You can call us on 0300 303 9848 or email safeguarding@wvht.co.uk, and we’ll help guide you wherever we can.

For information about Domestic Abuse, visit here.

For information about Safeguarding, visit here.

What should I do if I have an urgent concern for someone’s safety?

Dial 999 immediately. If you cannot speak during a 999 call, tap 55 when prompted.

What if I'm worried about someone living in Cheshire West?

You can contact:

  • Adults Social Care: 01244 977277
  • Children’s Social Care: 0300 123 7047
  • NSPCC: 0161 743 4640
Who should I contact if I'm worried about someone in Cheshire East?

You can contact:

  • Adults Social Care: 0300 123 5010
  • Children’s Social Care: 0300 123 5012
  • NSPCC: 0161 743 4640
What if I'm concerned for someone living in Warrington?

You can contact:

  • Adults Social Care: 01925 443322
  • Children’s Social Care: 01925 443322
  • NSPCC: 0161 743 4640
Who can I contact if I'm worried about abusive behaviour from a partner, ex‑partner, or family member, or worried about someone else?

Several helplines are available for confidential support. Please contact the numbers below.

  • National 24‑hour Domestic Violence Helpline: 0808 2000 247
  • Men’s Advice Line: 0808 801 0327
  • Cheshire West Domestic Abuse Intervention & Prevention Helpline: 0300 123 7047 (option 2)
  • Cheshire East Domestic Abuse Hub: 0300 123 5101 or text 07771 941 464
  • Warrington Domestic Abuse Support: 01925 243359
Who can help if an adult needs support, an occupational therapy assessment, or may be at risk of harm or abuse?

There are local adult safeguarding teams you can reach.

  • Cheshire West Community Access Team: 0300 123 7034
    Out of hours: 01244 977 277
  • Cheshire East Adults Team: 0300 123 5010
    Out of hours support via Emergency Duty Team
  • Warrington Areas: 01925 443322
    Out of hours: 01925 444400
Who should I contact if I have concerns about the safety or wellbeing of a child?

There are dedicated safeguarding teams for each area. Please reach out below.

  • CWAC Integrated Access and Referral Team (IART): 0300 123 7047 (option 1)
    Out of hours: 01244 977 277
  • Cheshire East Consultation Service: 0300 123 5012 (option 3)
    Out of hours: 0300 123 5022
  • Warrington Areas: 01925 443322
    Out of hours: 01925 444400
  • Childline (Under 18s): 0800 1111
  • NSPCC: 0808 800 5000