Debt Advice

Our Money Advisor can help you with your debts, please email Sarah Chittenden

  • Support and help you with your debt issues
  • Establish the most appropriate method for you to manage your debts
  • Speak to creditors on your behalf
  • Negotiate payment terms
  • Maximise your income
  • Make necessary referrals to relevant agencies

Managing Your Money

If you are having problems managing your money, then our Money Matters team can help. Call the team on 0300 303 9848.

  • Help you to budgeting and managing your money effectively
  • Minimise and reduce your expenditure on gas, electric and water
  • Ease financial and emotional pressures.
  • Research Trusts and Charities and assist with any relevant grant applications.
  • Gain extra income for you that can be used to pay your rent.


West Cheshire Credit Union

West Cheshire Credit Union Logo We work closely with West Cheshire Credit Union to promote safe saving and borrowing.

West Cheshire Credit Union is a financial co-operative serving the population of those who either live or work in the boundaries of Cheshire West and Chester.

People join the Credit Union to save money safely, and borrow money affordably. Those who join West Cheshire Credit Union are better able to plan for future expenses, and have access to ethical and affordable financial services. Call them on 01244399006.

Money Matters Team

Money Matters Team logo

Our Money Matters Team can offer knowledge, support and guidance with welfare benefits, rent arrears, debt, money management and energy advice help.

If you are struggling financially and are experiencing difficulties with your benefits, have debts or are finding it difficult to manage your money and pay your rent then we can help.

If you are having problems with your benefits or don’t feel that you are getting all the benefits that you are entitled to, our Money Advisorscan help.

We also look to holistically address the root cause of fuel poverty and deliver long term solutions through referrals to in-house and external support teams delivering money advice, employment support and health and wellbeing support.

We can support, help and guide you with;

  • Gain extra income through obtaining a variety of extra welfare benefits
  • Liaise with partner agencies in relation to your benefit claims
  • Carry out trial calculations
  • Maximise your income
  • Construct appeals on your behalf
  • Attend tribunals in support of refused applications
  • Make necessary referrals to relevant agencies
  • Help to manage debts by finding the right solution for you, anything from negotiating with creditors to supporting with Debt Relief Orders and Bankruptcy.

Call us 0300 303 9848 | Email | Message at

If you are worried about money, you can refer yourself to the team by using the form below:

Money Matters Referral Form

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