• Our Rent Support Team are here to help you

    We are here to support you

    If you’re struggling with your finances or rent payments, we want you to know that you’re not alone, we’re here to help.

    Our Rent Support Team offers confidential, personalised advice because we know that everyone's circumstances are different. We understand that asking for help isn’t always easy, but having a conversation can provide clarity and a way forward. We’re here to support you, not judge.

    If you're facing difficulties, please don’t hesitate to contact us, call us on 0300 303 9848 or email rentfirst@wvht.co.uk

  • My Account

    Our 'My Account' rent & repairs app is available free to all Weaver Vale customers. 

    Features include:

    • Pay rent online
    • Book (and reschedule) repairs 24/7
    • Check your rent balance
    • See scheduled home improvements in the next five years
    • Update your contact details 

    The App also has a built-in self-diagnosis function which customers can use to identify potential repairs before booking the appointments. The App is available on both the Google Play store and Apple App store allowing customers to manage tenancies whenever and wherever they need to.

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