Welcome to our News section, where we share the latest updates from across the Trust. Here you’ll find news about our services, homes and communities, along with important announcements, updates and stories that highlight the work we’re doing and the difference it makes for our customers and neighbourhoods.
If you have a press enquiry please contact our Communications and Engagement Team on 0300 303 9848.
Update 2:30pm, 13th November 2026
This is an official update from Weaver Vale regarding the Microsoft outage.
We are pleased to update that we are able to take calls through our 0300 303 9848 number. Please be aware that you may have to wait on hold due to call backlogs, but we will get to your call.
Whilst Microsoft has confirmed emails are returning to normal, we are still experiencing disruption to our emails.
All pre-booked repairs will happen as planned.
Below are some Emergency Contacts:
Gas or Carbon Monoxide Leak. If you smell gas, suspect a gas leak or carbon monoxide issue, please call the National Grid immediately on 0800 111 999.
In an emergency please call 999.
Our Rent and Repairs app is working for rent payments and you can book repairs, however you may not receive email confirmations at present.
Keep scam aware
Be careful of any unexpected calls, texts, emails or messages asking for personal or financial information, if something looks, sounds suspicious don't respond - delete it instead.
Thank you for bearing with us.