Welcome to our News section, where we share the latest updates from across the Trust. Here you’ll find news about our services, homes and communities, along with important announcements, updates and stories that highlight the work we’re doing and the difference it makes for our customers and neighbourhoods.
If you have a press enquiry please contact our Communications and Engagement Team on 0300 303 9848.
This week is #NationalCustomerServiceWeek
We want to celebrate the amazing work our customer service teams do every day to support you. Behind every statistic is a customer we've helped, a home we've improved, or a community we've supported.
As part of National Customer Service Week, we're proud to share what our teams achieved in 2025/26:
Thank you to our colleagues who go above and beyond every day to provide an excellent service and make a positive difference for our customers and communities. You can read more about the work of our teams in our latest annual report here
To find out more about National Customer Service Week, please visit here