To ensure your gas installation and appliances are working safely we have appointed Holdcroft Heating and Plumbing Ltd to service them every year.
Before the contractor visits your home you will be notified by letter of an appointment, if you wish to make an alternative appointment you can ring our servicing contractor on 0300 303 9848 or 01782 811102.
Please note that the contractor will make every effort to arrange a convenient date for the works, if however after three visits, access has not been made available we may need to start legal proceedings to gain access, this may lead to you having to pay any court costs incurred by us.
By law, we must check all fitted gas appliances that we own and are responsible for, such as central heating boilers and gas heaters. Within 28 days of completion of the work, you will receive a copy of the Landlord Gas Safety Record certificate (LGSR). It is part of your tenancy agreement that you allow us access to check your gas appliances. If you do not let us into your home to do this, you are breaking your tenancy agreement and we can take legal action against you.
If you have any queries or require further information please Contact us
For more information and handy factsheets on gas safety please click here to visit the Gas Safe Register website.