Our Customer Annual Report

Our Customer Annual Report gives an overview of how we’ve performed over the past financial year, which runs from 1st April to 31st March each year. It includes how we’ve delivered our services, spent money, listened to customer feedback and worked to improve your homes and communities. It’s just one of the ways we stay transparent and accountable to our customers.

If you would like the report translated into a different language, please let us know and we can provide this for you either in print or by email. Simply email enquiries@wvht.co.uk with the information you would like, your preferred language, and whether you’d like a printed or emailed copy, and we’ll be in touch. 

You can read our 2025/2026 Annual Report here.

You can read our previous 2024/2025 Annual Report here.