Our latest Annual Report is out now! | News

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Our latest Annual Report is out now!

Our Annual Report is now live!

Behind every set of data is a person. A family in a warm, safe home. A customer getting support through a difficult time. A community becoming a better place to live.

At the Trust, our vision is simple: Working together to provide quality homes, places and services, making a positive impact for people.

As we reflect on 2025/26, we're proud of what we've achieved alongside our customers, colleagues and partners.

  • 88% of customers are satisfied with the overall service we provide
  • 91% feel they are treated fairly and with respect
  • More than 6,800 homes across Cheshire and Warrington
  • £4.6Million in customer income gains
  • 21,988 repairs carried out

These figures matter, but what matters even more is the difference they represent in people's everyday lives. Read our summary here and the full report here

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