Vicky Ferrier - Head of People

Vicky oversees

  • Our People strategy
  • Trade Union relationships
  • Recruitment, Employee Relations, People MI, Reward and Recognition
  • Talent Management, Learning and Development
  • Organisational Design, Development and Change
  • People Business Partnering
  • Colleague Engagement and Internal Communications  
  • PR & External Communications
  • Equity, Diversity and Inclusion

Kimberley Smith - Head of Finance

Kimberley oversees;

  • Financial Planning – budget and business plan
  • Management Accounts, forecasts and financial analysis
  • Financial Statements and regulatory returns
  • Treasury Strategy including cash flow management, loan funding and compliance
  • Insurances
  • Payroll and Pension administration
  • Tax submissions, including VAT and Corporate

Gary Hood - Head of Property

Gary oversees;

  • Responsive and Planned Repairs
  • Empty Homes and Cyclical works
  • Open Spaces & Caretaking
  • Planned Improvements
  • Stock Condition and Surveying
  • Property Compliance
  • Health & Safety
  • Facilities and Waste Management
  • Vehicle Fleet Management
  • Materials Supply
  • Procurement
  • Weaver Horizons works
  • Environmental Action Plan

Alison Greenough - Head of Customer Experience

Alison oversees;

  • Customer First Hub/Customer Contact (including our reception team and repairs planning team)
  • Customer Engagement, Involvement and Tenant Voice
  • Customer Experience culture
  • Customer Complaints
  • Customer Charter
  • Consumer Regulation

Sarah Saward - Head of Tenancy & Neighbourhood Sustainability

Sarah oversees;

  • Tenancy Enforcement
  • Support and Wellbeing
  • Safeguarding
  • Income Collection and Arrears Prevention
  • Money Matters Team
  • Employment Support Team including funded Springboard, New Leaf and Parents First Teams.
  • Independent Living Team

Gemma Wood - Director of Regeneration & New Homes

Gemma oversees the following;

  • Development Strategy
  • Partnerships and Growth Development programme delivery
  • Prospa Homes - Shared Ownership brand
  • Home Ownership - Sales and Management
  • Lettings - Strategy and Performance Management

To talk to Gemma about Development please email