Temporary closure for Trust staff meeting | Latest news

Temporary closure for Trust staff meeting

From 12 noon to 5pm on Wednesday 7th February our offices will be closed due to an all-staff meeting. We will re-open on the 8th at 8.30 am.

If you think you smell gas, think there's a gas leak or suspect a carbon monoxide leak, please call the National Grid on 0800 111 999.

Did you know the quickest way to view your rent account, pay your rent, report a repair, cancel or reschedule a repair appointment is to do this via our free self service app ‘My Account’ which is available 24 hours a day 7 days a week. Visit our website to sign up and join the thousands of tenants already using the My Account App. 

If you have an emergency repair to report, which could include things such as total loss of power, uncontainable leaks and floods or no heating or hot water where you have no alternatives, please call us on 0300 303 9848 and press 1 to speak to our out of hours emergency repairs team. 

To make a rent payment using a card payment call us on 0300 303 9848 and press 2.

If you would like to contact a team in the Trust, please use the emails below and someone will get in touch with you as soon as possible.

For general enquiries and repairs click here.

For the rent support team click here.

For support and wellbeing click here.

For tenancy information click here.

For the employment support team click here.

Thank you.  

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