Spotting the signs of damp and mould in your home
We want everyone to live in a safe home, so if you spot any damp or mould in your home, take some photos of the area and report it to us.
What is damp?
Damp is moisture or humidity of the walls inside homes that does not dry out. This could be because of insufficient air circulation or because of a continued source of moisture, either inside or outside the property. Damp usually looks wet or appears as discolouration on walls and ceilings. If you see signs of damp, please report this to us.
What is mould?
Mould is a fungus that grows when there’s too much moisture in the air which creates damp and wet conditions. Mould is usually black or dark green in appearance and grows around damp areas such as windows but can also be visible on ceilings and walls, and often behind furniture too. If you spot mould, please report it to us.
For damp, mould and condensation information visit here.