National Customer Service Week 2025
This week is #NationalCustomerServiceWeek
We want to celebrate the amazing work our customer service teams do every day to support you.
Our latest Annual Report reveals:
- 84% of customers are satisfied with the overall service.
- 82% are satisfied with the overall repairs service.
- 74% feel the Trust makes a positive contribution to their neighbourhood.
We're so proud of our teams who work hard to provide quality customer service to you. You can read the full annual report by visiting for more information about our services by visiting here.
To find out more about National Customer Service Week, please visit here.