As it is National Apprenticeships Week 2014 #NAW14 we'd like to share with you some Case Studies! Two of our Modern Apprentices have recently made the successful transition from their apprentice roles to permanent roles at the Trust. We're proud of all of our apprentices and these two stories are particularly noteworthly...Read National Apprenticeship Week 2014…
From March there is going to be a change in the way we manage rent payments for new customers...
Currently customers sign their tenancy agreement, receive their keys and then make a rent payment, however its important that customers can pay their rent and can budget and manage their money effectively.
From March, we will be asking customers to bring their first rent payment to their sign up. If this payment is not brought then they will not be able to sign their tenancy agreement and receive their keys. If someone is going to pay via housing benefit then they must bring the completed form and proof to their sign up.
Every new customer will see or speak to Sarah Abbott, our Early Tenancy Money Advisor, and a full affordability assessment will take place before an offer of tenancy is made plus an assessment of any support required.
In between this assessment and the sign up, each new customer will be asked to attend a workshop to ensure they understand the responsibilities of being a tenant of the Trust and the importance of ‘rent first’. We will outline our arrears recovery process as well as offer advice on budgeting and managing money effectively.
If you have any questions about this change please speak to Sarah or Adam from our Income team: Sarah Saward on 01606 813 347, Adam Shufflebotham on 01606 813 515.
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This week is National Apprenticeships week , which is aimed at raising awareness of the opportunities that apprenticeships can provide to both employees and employers.Read National Apprenticeships Week 2014…
The Trust got off to a great start in 2014, with the news that have made the Sunday Times Top 100 list of “Best Places to Work” for the 5th year in a row !Read January 2014…
Need to make a payment?
To make payments for: rechargeable repairs, former tenant arrears or for Careline services please use this link to Santander online Billpay services.
Please note this link takes you to an external website.