Teams maintain international quality standard | Latest news

Teams maintain international quality standard

Our Work & Enterprise and Money Matters teams, who support vulnerable people to manage their money and to access employment and training, have achieved the Matrix accreditation for the second time.

Matrix is an international quality standard for organisations that deliver information advice and guidance. Organisations are rigorously assessed to measure the quality of their advice and support services.

We offer our customers services via the Work and Enterprise team and Money Matters team for all of their job seeking and money advice needs. In addition, the Trust delivers the New Leaf programme, funded by the European Social Fund (ESF) and The National Lottery Community Fund, in partnership with other organisations. The programme aims to change lives, create opportunities and make a positive contribution to the local community. It provides mentoring and bespoke programmes to identify personal barriers, set goals engage with mainstream services and ultimately maintain employment.

Sarah Saward Head of Income at the Trust, said "We're delighted to have achieved the Matrix Standard again, which helps to demonstrate the quality of the services we offer. We know our work is having a very real and positive impact on the lives of local people, but it’s great to have that confirmed".

The Matrix Standard is a unique quality standard for information advice and guidance services. It is the second time Weaver Vale has achieved the prestigious three-year Standard, having first succeeded in 2016.

Sarah added "The assessment report highlights the strength of the partnership working and our continuous improvement approach, the quality of our advice and the positive outcomes for our customers, which many of them have spoken about themselves".

Notes to Editors:

New Leaf Partners

Partners are from across Cheshire and include; Acorn Recovery Projects, Achieve North West Career Connect, Centrifuge (Evaluation Partner), Cheshire West and Chester Council, Cheshire Without Abuse, Cheshire West Voluntary Action, Citizens Advice Cheshire East, CVS Cheshire East, DIAL West Cheshire, Disability Information Bureau, Groundwork, Making Space, PSS, Stand guide, Torus Foundation, UpTurn, Warrington Borough Council, Warrington Disability Partnership, Warrington Voluntary Action and Weaver Vale Housing Trust.

Building Better Opportunities

  • The National Lottery Community Fund is the largest community funder in the UK were proud to award money raised by National Lottery players to communities across England, Scotland, Wales and Northern Ireland. Since June 2004, we have made over 200,000 grants and awarded over £9 billion to projects that have benefited millions of people. Were privileged to be able to work with the smallest of local groups right up to UK-wide charities, enabling people and communities to bring their ambitions to life.
  • New Leaf has received £10.6million of funding from the National Lottery Community Fund and the European Social Fund as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England. The Department for Work and Pensions is the Managing Authority for the England European Social Fund programme. Established by the European Union, the European Social Fund helps local areas stimulate their economic development by investing in projects which will support skills development, employment and job creation, social inclusion and local community regenerations. For more information visit



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