Get Involved

The Trust is committed to listening to our customers’ views and working with them to make improvements to the services we provide. Getting involved and volunteering with the Trust can take as much or little of your valuable time as you can spare.  We have an email survey called EVoice that takes a few minutes each month, you can register your interest for a one off focus group or you can apply to join a formal group or committee.

We have a dedicated team that supports customer volunteers. We can also send you on relevant training courses, provide in-house training, transport to and from our Head Office in Northwich or mileage reimbursement and help towards child care costs to cover meetings.

If you are interested in volunteering with the Trust, and helping to support the work that we do, please contact our Tenant Engagement Officer, Gemma Massey for a chat about the opportunities available to you on 01606 813422 or by email on

Charlotte Burkhill with her sonGetting involved with Weaver Vale has changed my life for the better in many ways but the main reason I do it is for my son.It’s helped give him and his friends a sense of respect for their surroundings and other people. When you volunteer you naturally come to care for an area more.

As for myself, being involved has helped me to build up my confidence, make friends and get qualifications. 

Charlotte Burkhill

Tenants Consultative Committee (TCC)

The TCC is the key Tenant group working with staff to develop, monitor and promote Resident Involvement.  Members are at the heart of the decision making process, commenting on all customer focussed policies and procedures.  If you feel strongly about improving the services we provide and want to help shape how we work, this could be the group for you!

This group meets once a month at our head office in Northwich. You must be over 18 and have been a tenant for at least 12 months to become a member. You must not be currently an elected serving Councillor, or has been an elected serving Councillor in the last four years.

If you would like to come along and observe a meeting of the TCC or would like more information on joining the group call our Tenant Engagement Officer on 01606 813422 or email us.

Tenant Partners

The Trust works closely with a group of volunteers called the Tenant Partners who are based at our Head Office on Gadbrook Park. These volunteer customers carry out a range of tasks on a weekly basis to help support the Trust to continuously improve the services we provide.

At the moment the group is conducting surveys relating to the work done by our Money Matters Team, beginning a review of the sign up process for new customers and providing research support to The Scrutiny Panel.

The Tenant Partners currently meet on a Tuesday morning in the Tenant Resource Room at Gadbrook but arrangements can be made to accommodate volunteers unable to make it along on a Tuesday. If this group sounds like something you would also like to be a part of please get in contact with our Tenant Engagement Officer, Gemma Massey, on 01606 813422 /

Get Involved in Your Area

Our Neighbourhood Team frequently run events out in our Communities to consult with customers on your local priorities. Getting involved in community events helps us to shape services in your local area.

Currently, we have three key Neighbourhood focus areas; GGO West Winsford, Greenbank and Crook Lane & Wharton Gardens. In all of these areas there are activities that you can get involved in to make your neighbourhoood a better place.

To find out more, speak to your Neighbourhood Services Officer

Green Inspectors

Being a Green Inspector is a great way of helping us to monitor the performance of our Grounds Maintenance contractor, The Landscape Group. You will be our eyes, checking to make sure our neighbourhoods are maintained to an excellent standard.

For more information email us or call 01606 813406.

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eVoice is a brief survey sent out every month that gives you the chance to have your say on a specific service by answering a short, simple questionnaires e-mailed to you once a month.

eVoice is easy to use and completely confidential.  Regular users will receive a quarterly newsletter, and opportunities to win £25 of Love2Shop High Street vouchers in our prize draw.

For more information email us.

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