Customer Assurance Groups

We want more tenants to get involved with us, to volunteer, to help influence and improve our services. Did you know you can volunteer as part of our Customer Assurance Team? 

If you work, are a parent, or carer or have never attended a meeting, we have options that will suit you! Your views are important to us and can be used to make a real difference. 

We have four Customer Assurance Groups - you can read about the different involved groups here.

To view the Customer Assurance Group information handbook please click here.

If you have any questions about how you can get involved with us, call or email our Customer Engagement Team on 0300 303 9848 or email to have a chat. 

You can read the Customer Groups Annual Reports from 2021-2022 here