Our Terms & Conditions and Policies & Procedures are all listed below for information and apply to all contractor orders and tender submissions.
- Anti-fraud Bribery Policy
- Asbestos Policy.
- Bribery Act Statement 2010
- Customer Complaints policy
- Code of Practice for Contractors and Consultants
- Electrical Safety Policy
- Health and Safety Policy
- Heating Services Procedures Manual
- Gas and Heating Safety Policy
- Gas servicing procedures
- Terms and Conditions for WVHT
- Schedule A to accompany Terms and conditions
- Solid fuel servicing procedures
- Oil fired servicing procedures
- Visiting Customers Homes Policy