Benefits advice & welfare changes
Many customers will be affected by Government reforms to the welfare and benefits system.
The changes may mean you have to make claims in new ways and, in the case of Universal Credit, become responsible for paying all your rent yourself.
Some customers may find that the amount they have to live on drops or is temporarily suspended. If you are struggling to pay your rent, talk to our Income Team who can help you .
For more information about changes taking place through Universal Credit click here
Your benefit may also be reduced if you have one or more ‘spare’ bedrooms. For information about the Bedroom Tax click here.