Gas Servicing and Safety

BEKO GAS COOKER RECALL: Dangerous levels of carbon monoxide can build up in some Beko cookers and so they have recalled several models.

Click on the link at the bottom of the page for more information and if you have any concerns contact Dave Yoxall, Responsive Repairs and Heating Manager, on 01606 813386

 

 

All gas appliances have a set of instructions which inform you how to operate the appliance in a safe manner and ensure the most economical use to minimise your energy bills.

If you have not been provided with a copy of these instructions the Trust will be happy to provide you with some if requested. To assist us in this matter you will need to tell us: 

• Your name
• Your address including the postcode
• Your telephone number
• Your e-mail address
• The type of appliance
• The make and model of the appliance

If the information is not available in print then the Trust will arrange for an engineer to visit to explain how the appliance works.

Never use a gas appliance if you think it is not working properly.

Look for soot or marks around it or has yellow or orange flame or the pilot light keeps going out or is making an unusual noise.

Never block up or obstruct any fitted vents, grills, air bricks nor block nor cover outside flues

Gas servicing

To ensure your gas appliances are working safely the Trust has appointed Holdcroft Heating and Plumbing Ltd to service them every year. Before the contractor visits your home you will be notified by letter, if you wish to make an appointment you can ring the telephone number printed and arrange a suitable date with the contractor.

Please note that the contractor will make every effort to arrange a convenient date for the works if however after 3 visits access has not been made available the Trust may need to start legal proceedings to gain access, this may lead to you having to pay any court costs incurred by the Trust.

Assuming the contractor gains access, on completion of the work the engineer will provide you with a landlord’s certificate (CP12), you will need to sign the certificate a copy of which will be left with you.

Tenants who have installed their own gas cookers will need to have them serviced privately by a Gas Safe registered engineer and forward a copy of the CP12 to the Trust for record purposes.

Tenants who have installed their own gas fires, must ensure they have the manufacturers instructions available for the service engineer in order for the Trust to service these free of charge.

If the instructions are not available, your fire will be left turned off with a warning notice attached, and it is your responsibility to have your own fire serviced privately by a Gas Safe registered engineer and forward a copy of the CP12 to the Trust for record purposes.

If you have any queries or require further information please contact Dave Yoxall, Responsive Repairs & Heating Services Manager, on 01606 813386. 

 

The Gas Safe Register

A new communication channel has been launched via the Gas Safe Register consumer website. A suite of Consumer Factsheets are now hosted on the 'Learn' and 'Advice' area of this website.

These documents are designed to provide consumers with a range of useful and important gas related information, such as safety alerts, product recalls and more detailed information about gas safety related matters which may affect or impact on them.

Factsheets available in the 'Learn' section of the website: 

 

·         Requirements for Landlords': Information for Tenants

·         Flues concealed in voids - understand the concern

·         The Gas Industry Unsafe Situations Procedure (GIUSP) explained

Factsheets available in the ‘Advice’ section of the website:

·         BEKO Gas cookers - Safety notice

·         Glen Dimplex Home Appliances (GDHA) Gas Cookers - Safety notice

·         Calor Gas heaters - Product recall

Over time these factsheets will become a regular way of giving information to consumers.

Please click here to see the Gas Safe Register website: Gas Safe Register

  

• Beko gas cooker recall (PDF, 60 KB)