Caretaking Service

Welcome to the Community Caretaking Team

Through our Caretaking Service we are confident that we can make a huge impact on improving the appearance of our neighbourhoods and the quality of life for our customers.

Who are we?

Karen Sinclair - Team Leader

Dave Skilling

Paul Bayliss

Mike Lapniewski

What is our aim?

To have cleaner, greener and safer neighbourhoods

To increase customer satisfaction in our identified key neighbourhoods

On this page you will find the patches (areas) that we cover and the caretaker responsible for that neighbourhood.

We also have our specification of work and service standards so you can be clear on the performance that is expected from the team.

What do we do?

Litter pick our neighbourhoods
Removing low level graffiti
Conducting minor repairs
Site audits to ensure compliance of the grounds maintenance contract
Bi-monthly inspections of our communal flatted blocks
Weekly playground inspections
Ad-hoc horticultural work
Participating in neighbourhood strolls and neighbourhood events
Participating in partnership events
Reporting all incidents that affect the appearance and safety of our neighbourhoods

What do we not do?

Grass cutting on Trust open spaces
Shrub bed maintenance
Weed killing
Removal of bulky items
Removal of abandoned vehicles
Personal garden maintenance
Hedge cutting
Garage lock changes

What’s happening in the next few months?

We have a planned programme of winter works to target specific areas
We will be focusing on clearing known “grot spots”
We will be clearing communal gardens and ensuring they are kept clean and tidy in the future
We will be clearing overgrown areas to improve the appearance of the neighbourhoods
We will be promoting the work we do in “Your Home” magazine and local press

What do we want to achieve as a team?

That we act as ambassadors for the Trust
That we become the “eyes & ears” of our neighbourhoods as we build up community relationships
Build up relationships in or neighbourhoods so people will be confident in reporting problems and issues
Build relationships with teams within the Trust
Achieve greater partnership working with CWAC, FOCSA, Community Safety Wardens, Dog Wardens and PCSO’s to improve our neighbourhoods

Our Caretaking Team: left to right: Paul Bayliss, Mike Lapniewski, Dave Skilling